JOB SUMMARY The Triage Specialist (TS) is committed to creating a positive first impression by ensuring each customer that enters the Workforce Center or engages virtually is effectively triaged and treated as a priority. The Triage Specialist is a critical role in the Career Center and provides technical assistance and support when needed to workforce staff. ESSENTIAL FUNCTIONS • Performs…
Job Title: Customer Solutions Representative- RESEA Location: East Austin Office (3401 Webberville Rd #1000, Austin, TX 78702 JOB SUMMARY: The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services through the Reemployment Services and Eligibility Assessment (RESEA) Program in order to expediate…
Job Title: Customer Solutions Representative- RESEA Job location: North Austin (9001 North IH 35) JOB SUMMARY: The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services through the Reemployment Services and Eligibility Assessment (RESEA) Program in order to expediate employment. ESSENTIAL…
JOB SUMMARY: The RESEA Career Center Lead (CCL) supports daily operations and provides workforce services to the RESEA customer. The CCL is a critical role in operations and provides technical assistance and support to workforce staff. Pay: DOE ESSENTIAL FUNCTIONS · Performs essential workforce services and functions to assist individuals participating in workforce programs. To include…
Job Overview: This position oversees the operations and the service delivery system of special programs/grants/contracts and provides guidance to staff on the implementation of such programs as: National Emergency Grant (NEG); Project GROW; and/or Migrant Seasonal Farm Workers (MSFW). The position ensures that staffs provide quality customer service, facilitates the provision of workforce…
JOB SUMMARY: The Fiscal Support Specialist is responsible for providing financial and administrative support to the Fiscal Operations team. ESSENTIAL FUNCTIONS: · Processes employee data changes and bi-weekly payroll and reviews for accuracy and completeness. · Prepares, compiles, and analyzes reports for Management Team and maintains financial records for compliance. · Maintains and…
JOB SUMMARY: The Career Center Lead (CCL) supports daily operations and provides workforce services to the customer. The CCL is a critical role in operations and provides technical assistance and support to workforce staff. PAY: DOE ESSENTIAL FUNCTIONS · Performs essential workforce services and functions to assist individuals participating in workforce programs. To include collecting…
JOB SUMMARY: The Procurement and Purchasing Agent is responsible for developing and administering all procurement and purchasing-related activities. The Procurement and Purchasing Agent conducts complex, formal procurements for commodities, equipment, and services using guidelines, rules, policies, and applicable laws. This role is responsible for requesting bids and proposals, writing and…
CAREER ADVISOR I POSITION SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset in order to obtain employment in their desired field. The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2…
Position Summary: A core member of the C2 GPS’ career center team, the Business Solutions Liaison coordinates with local businesses to implement occupational and career services and programs for job seekers and matches employers with skilled workers to meet their workforce needs. Essential Functions: Advocates workforce services and promotes workforce programs to chambers of…
CAREER ADVISOR I POSITION SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset in order to obtain employment in their desired field. The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2…
Job Overview: The Manager of Career Center oversees all the operations and the service delivery system of the Career Center and provides guidance to staff on the implementation of workforce development programs. The position ensures that staff provide quality customer service, facilitates the provision of workforce services, and provides executive, managerial and administrative leadership to…
Position Summary: A core member of the C2 GPS’ career center team, The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners. Essential Functions: Communicate with customers by telephone or in-person to assess…
CAREER ADVISOR POSITION SUMMARY: The Career Advisor (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset in order to obtain employment in their desired field. The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2 GPS’…
JOB SUMMARY: The Fiscal Support Specialist is responsible for providing financial and administrative support to the Fiscal Operations team. ESSENTIAL FUNCTIONS: · Processes employee data changes and bi-weekly payroll and reviews for accuracy and completeness. · Prepares, compiles, and analyzes reports for Management Team and maintains financial records for compliance. · Maintains and…
Position Summary: A core member of the C2 GPS’ career center team, the Business Solutions Liaison coordinates with local businesses to implement occupational and career services and programs for job seekers and matches employers with skilled workers to meet their workforce needs. Essential Functions: Advocates workforce services and promotes workforce programs to chambers of…
JOB SUMMARY: The Career Counselor (CC) - NCP is a pivotal role of our team. Under close supervisor, this position serves as the single point of contact for the Program Solutions customers who have been referred to the Non-Custodial Parent (NCP) program; provides career counseling and ongoing case management to individual workforce system customers. ESSENTIAL FUNCTIONS: Responsible for…
The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community partners. ESSENTIAL FUNCTIONS: Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers…
JOB SUMMARY: The Procurement and Purchasing Agent is responsible for developing and administering all procurement and purchasing-related activities. The Procurement and Purchasing Agent conducts complex, formal procurements for commodities, equipment, and services using guidelines, rules, policies, and applicable laws. This role is responsible for requesting bids and proposals, writing and…
JOB SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset to obtain employment in their desired field. The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2 GPS’ mission success. ESSENTIAL FUNCTIONS: •…
CAREER ADVISOR I POSITION SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset in order to obtain employment in their desired field. The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2…
The Career Center Supervisor (CCS) oversees the workforce activities of the career center while ensuring compliance with workforce program requirements. The CCS is responsible for the appropriate use of workforce resources and materials for the benefit of the customers. ESSENTIAL FUNCTIONS Manages the daily operations of the Career Center and related workforce programs. Informs Manager…
The Quality Assurance Specialist performs routine monitoring work and uses statistical sampling, auditing, and observation of work to ensure consistent compliance with policies and procedures. ESSENTIAL FUNCTIONS Conducts monitoring and makes recommendations for improvement and maintains documentation on program reviews. Compiles required monitoring documents and submits responses to…
JOB OVERVIEW: The Talent Development Partner assesses system-wide developmental needs to drive talent development initiatives and identifies and arranges suitable training solutions for employees. This position is responsible for improving the productivity of an organization’s talent pipeline. This position is responsible for the effective development, coordination and presentation of…
JOB SUMMARY: The Procurement and Purchasing Agent is responsible for developing and administering all procurement and purchasing-related activities. The Procurement and Purchasing Agent conducts complex, formal procurements for commodities, equipment, and services using guidelines, rules, policies, and applicable laws. This role is responsible for requesting bids and proposals, writing and…
Position Summary: A core member of the C2 GPS’ career center team, The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners. Essential Functions: Communicate with customers by telephone or in-person to assess…
CAREER ADVISOR POSITION SUMMARY: The Career Advisor (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset in order to obtain employment in their desired field. The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2 GPS’…
Position Summary: A core member of the C2 GPS’ career center team, The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners. Essential Functions: Communicate with customers by telephone or in-person to assess…
JOB SUMMARY: The Outreach Specialist helps implement the company’s overall strategy, including digital and traditional outreach methods, to drive engagement, conversation, awareness, and connection within the community. The Outreach Specialist will develop promotional materials to connect the online community to promote C2 GPS youth programs and services. This position coordinates with…
JOB SUMMARY: The Special Projects Coordinator solves customer issues, analyzes programs, and services, and provides recommendations for improvements while serving as the liaison to community groups and regulatory agencies. This particular Special Projects Coordinator has an emphasis for day-to-day operations of the youth program including all contractual/agency goals and outcomes. ESSENTIAL…
JOB SUMMARY: The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community partners ESSENTIAL FUNCTIONS: • Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job…
The Supervisor, Career Center oversees the workforce activities of the career center while ensuring compliance with workforce program requirements. The CCS is responsible for the appropriate use of workforce resources and materials for the benefit of the customers. ESSENTIAL FUNCTIONS: Manages the daily operations of the Career Center and related workforce programs. Informs Manager of…
CAREER ADVISOR I POSITION SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset in order to obtain employment in their desired field. The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2…
JOB SUMMARY: The Procurement and Purchasing Agent is responsible for developing and administering all procurement and purchasing-related activities. The Procurement and Purchasing Agent conducts complex, formal procurements for commodities, equipment, and services using guidelines, rules, policies, and applicable laws. This role is responsible for requesting bids and proposals, writing and…
Position Summary: The Career Counselor (CC) is a pivotal role on the career center team. The CC provides career counseling and coaching to help customers improve their training and professional skillset to obtain employment in their desired field. The CC expands job seeker employment opportunities and directly impacts mission success. Essential Functions: Provides a comprehensive…
JOB SUMMARY: The Career Center Lead (CCL) supports daily operations and provides workforce services to the customers. The CCL is a critical role in operations and provides technical assistance and support to workforce staff. Pay: DOE ESSENTIAL FUNCTIONS · Performs essential workforce services and functions to assist individuals participating in workforce programs. To include collecting…
JOB SUMMARY: The Managing Director is responsible for the overall management and accountability of the organization. This position develops and implements strategies, manages the budget, provides exceptional customer service, and handles human resources matters in compliance with established procedures while meeting all contractual obligations. This position is the primary contact between the…
Position Summary: The Career Counselor (CC) is a pivotal role on the career center team. The CC provides career counseling and coaching to help customers improve their training and professional skillset to obtain employment in their desired field. The CC expands job seeker employment opportunities and directly impacts mission success. Essential Functions: Provides a comprehensive…
Overview: Under general supervision, this position’s primary duties will include providing on-site mentoring to early childhood facilities such as, but not limited to, providing direct assistance to help early childhood facilities establish developmentally appropriate learning environments; providing guidance for lesson planning and assisting child care providers improve his or her abilities…
JOB SUMMARY: The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers within the Child Care Solutions Department. ESSENTIAL FUNCTIONS: Reviews and examines compliance reports to ensure alignment with program requirements. Monitors contacts and communications with…
JOB SUMMARY: The Quality Assurance Specialist performs routine monitoring work and uses statistical sampling, auditing, and observation of work to ensure consistent compliance with policies and procedures. ESSENTIAL FUNCTIONS: Conducts monitoring and makes recommendations for improvement and maintains documentation on program reviews. Compiles required monitoring documents and submits…