Overview:

The Military Family Employment Advocate, provides career counseling to customers to improve their education and professional skillset and helps them to obtain employment along their chosen career pathway by providing intensive career advising and case management services. Serves as the designated advocate for the employment of military spouses and families.

Essential Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide and facilitate career and employment services to active-duty military spouses and families.
• Connect with military spouses and families by attending military family functions, through social media platforms designed for military families, and other base/military connections and events.
• Contact employers and outside agencies to promote the Military Family Employment Advocacy and promote the entry of military spouses into education, training, and certifications/licensure programs.
• Build military community program connections for programs and resources for military and Veteran family members.
• Coordinate with the Department of Defense (DOD) Family Support/Service Centers and Transition Assistance Programs (TAP) to identify military spouses and families for services.
• Serve as contact with the local military base, National Guard/Reserve units on behalf of military spouses and family employment issues.
• Interviews and engages customers in a comprehensive assessment that includes career aptitude assessments to help evaluate the customers’ interests, skills, education levels and abilities.
• Initiate discussions with active duty military family members to provide interview and resume assistance, soft skill development, and training opportunities. Facilitate workshops, plan and implement in-person and virtual presentations and events designed specifically to meet the needs of military spouses.
• Interview military spouses, identify barriers to employment, and develop plans of action.
• Determines eligibility for local, state, and federal workforce development programs and activities.
• Provides active duty military family members with information on the local job market, employment services and resources, educational opportunities, and other available services.
• Identifies support service needs and provides assistance in a timely manner.
• Consistently be aware of ongoing military spouse employment initiatives and legislation.
• Enters data for all services according to policies and procedures accurately into multiple information systems.
• Maintains quality case files with all required documents and with all filing up to date.
• Performs other duties as assigned and fulfills responsibilities as required.

Skills and Abilities

• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Demonstrated problem solving and critical thinking skills.
• Familiarity with the communities being served.
• Ability to develop and maintain professional working relationships.

Minimum Requirements

• Bachelor’s Degree from an accredited university or college in a relevant field of study.
• One year of relevant experience may be substituted for each year of required education.
• Knowledgeable in the use of word processing and spreadsheet software programs.

COMPANY OVERVIEW:                             

C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers.

At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference.

Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work.

Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together!

EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.

Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications

JOB CODE: WSA - 8810N5-MFEA