Reporting Analyst
Position Summary:
A core member of the C2 GPS’ Operations Team, The Reporting Analyst designs, develops, and tests database queries and analyzes reports. The RA creates extensive reports, visualizes data, and provides insights and recommendations in a timely, consistent, and accurate manner. The RA provides subject matter expertise on all relevant data sources and reporting content.
Essential Functions:
- Responsible for developing systems, processes and procedures, as needed, for data capture and tracking.
- Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information.
- Automates data extraction, transfer, and data mining from various system and sources.
- Transfers data into meaningful, professional, and easy to understand formats and visualizes data for diverse audiences.
- Transforms data into a comprehensive understanding of customer behaviors and feedback for service improvement opportunities.
- Manages reporting and analysis elements on all business initiative projects.
- Troubleshoots barriers to obtain meaningful reporting and coordinates resolutions to obtain relevant data to measure performance of key initiatives.
- Analyzes operational data, builds models, and surfaces actionable insights to drive key decisions for Operations Leadership.
Education and Experience:
- Associates Degree required.
- Bachelor’s degree in Business Administration, Data Management/Analytics, Statistics, or related field preferred.
- Experience interpreting data and making recommendations to senior management.
- Experience with Python and/or R; deep experience with excel.
- Experience creating operational dashboards in Tableau and/or Microsoft Power BI.
- Experience with SQL a plus.
- Experience with SharePoint a plus.
- Valid driver’s license and proof of insurance with good driving record.
About Us:
C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans and Floridians. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities and providing career services to enable job seekers to find meaningful work and grow their careers.
Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas and central Florida.
C2 GPS’ guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, ***, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.